Delivery & Returns

Shipping & Returns

We’re proud to say that the overwhelming majority of orders received are shipped the same business day. However, when trying to figure out the expected arrival date for your order, be sure to add 1-business day for processing of the order to the estimated shipping times below. For any orders or enquiry’s, please email us at info@lollies.co.nz

Deliveries are made Monday through Friday only. We have a distribution warehouse based in Onehunga, Auckland. We aim to despatch your order within 2 working days of recieving it.

Freight free for 12 or more carryboxes as per FAQ

We use Now Couriers Ltd as our main delivery service providers. North Island deliveries are made the day after despatch and South Island is 2 – 3 days after.

In most cases the goods will not be left to an un-attended address as the parcel will need to be signed for.

Please check the condition of your delivery, if it looks damaged please sign “damaged” and contact us through the contact page.

If your purchase is faulty or damaged and does not match the description described we will offer a refund or replacement item. In this instance please telephone on 0800 100 004 or email info@lollies.co.nz with your order number.

If you require an order by a specific date please email through the contact page after you have processed the order.

Auckland delivery includes the area Orewa in the North to Pukekohe in the south.

Costs:

  • Auckland $5.00
  • Auckland Rural delivery $25
  • Nth Island Taupo North $7.50
  • Nth Island South of Taupo $10
  • Nth Island Rural delivery $25
  • Sth Island up to 19 items $15
  • Sth Island 20 items or more $20
  • Sth Island Rural Delivery $25

Happy shopping!